I write about strategies to turn fans into customers and customers into fans. I also share ways to use real-time strategies to spread ideas, influence minds, and build business.
UPDATE - On the evening of December 1, BMW of North America responded to the issues I highlighted in this post. Do make sure to read what they said (11th comment down).
On November 14, 2011 I introduced my new book Newsjacking to the market.
This morning my Australian friends lit up Twitter talking about an epic Twitter #fail from Qantas Airways. I saw messages from Trevor Young, Jim Stewart and others pointing me to what was the top trending topic in Australia today.
Doug Brockway points us to some world-class gobbledygook from a company called ITA Software by Google.
Today the long awaited Kindle Fire is released. I am looking forward to getting mine.
Today my newest book is released.
What is a book?
Yesterday I spent the afternoon with my speaker coaches Nick Morgan and Nikki Smith-Morgan of Public Words. I meet with them about once a year so they can help me fine-tune my presentation skills. Sometimes they attend one of my live gigs and we meet after to debrief. Other ...