I write about strategies to turn fans into customers and customers into fans. I also share ways to use real-time strategies to spread ideas, influence minds, and build business.
I'm in Tokyo doing a few speaking gigs, getting caught up with old friends (I lived in Tokyo from 1987 to 1993) and meeting interesting people.
More than 15 years ago, I was rejected for admission to Harvard Business School.
Back in June, I keynoted the Business Marketing Association annual conference.