I write about strategies to turn fans into customers and customers into fans. I also share ways to use real-time strategies to spread ideas, influence minds, and build business.
Recently I’ve poked, prodded and analyzed the Web sites, marketing programs and sales strategies of quite a few diverse organizations. I’ve noticed that many B2B companies as well as consumer and non-profit organizations don’t do a particularly good job of integrating progra...
Fortune Magazine’s David Kirkpatrick and Daniel Roth write about how Freewheeling bloggers can boost your product or destroy it. Either way, they've become a force business can't afford to ignore.