I write about strategies to turn fans into customers and customers into fans. I also share ways to use real-time strategies to spread ideas, influence minds, and build business.
When President Obama chose to replace General Stanley A. McChrystal following the fallout from the general's controversial comments in a recent Rolling Stone article, the media was in a frenzy. Because McChrystal was the top U.S. commander in Afghanistan, over 13,000 mainstr...
How does a large professional services firm communicate using the tools of social media?
Can't decide what to get Dad for Fathers' Day?
I am a keen observer of Presidential communications strategies.
Facebook is a great way to connect.
UPDATE: Joe Payne told me Payne says that within two weeks of this blog post, Eloqua closed a deal with software company Red Hat that was worth more than $500,000 over two years. They also closed with TRUSTe, a major Internet privacy services company. The half dozen new Eloq...
One of my favorite riffs is: "Ebooks are the hip and stylish younger sister of the nerdy white paper."