I write about strategies to turn fans into customers and customers into fans. I also share ways to use real-time strategies to spread ideas, influence minds, and build business.
Today is the publication date for the paperback edition of Marketing Lessons from the Grateful Dead! Books are now shipping from retailers like Amazon. I’m excited for the new, revised and updated edition!
It’s been 15 years since my buddy Brian Halligan and I published the first edition of our book Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History. Tons have happened since 2010, so we were eager to do a revised and up...
Get ready for all kinds of email messages flooding your inbox thanks to the increasing use of agentic Artificial Intelligence to create hyper-personalization email campaigns. The same tools are being used by scammers to get you to log into fake accounts.
Sixteen years after his United Breaks Guitars video went viral, my friend, the Canadian singer-songwriter Dave Carroll, is back with another musical message for the airline world.
This week, OpenAI launched Atlas, a web browser which puts the company’s ChatGPT in the forefront of web search. I’ve used it for a day and found it to be super helpful.
There’s something fascinating about stepping behind the velvet rope and seeing what most people never do. Behind the scenes experiences and images don’t just show what you do—they reveal who you are.
It’s easy to understand why writers are feeling anxious. New generative AI tools are easy to use and can churn out copy in seconds. No wonder writers ask: “Will robots take our jobs? Am I competing with a machine?”
OpenAI, the company behind ChatGPT, just released the new version of its AI video generation tool. Holy moly is its great quality.