--- title: What Marketers Can Learn From 2020 Presidential Candidates’ Text Messaging description: Many Presidential campaigns are using the same text marketing playbook with identical campaign text messages and they don’t differentiate in a crowded field of over 20 candidates. Elizabeth Warren is a notable exception. image: https://www.davidmeermanscott.com/hubfs/1%20Candidates%20text.jpg --- [Skip to main content](https://www.davidmeermanscott.com/blog/what-marketers-can-learn-from-2020-presidential-candidates-text-messaging#maincontent) [ «  View All Posts ](https://www.davidmeermanscott.com/blog) # What Marketers Can Learn From 2020 Presidential Candidates’ Text Messaging May 29th, 2019 2 min read By [David Meerman Scott](https://www.davidmeermanscott.com/blog/author/david-meerman-scott) ![1 Candidates text](https://www.davidmeermanscott.com/hs-fs/hubfs/1%20Candidates%20text.jpg?width=1770&height=1062&name=1%20Candidates%20text.jpg) I’m having a blast continuing my research into the marketing aspects of the US Presidential election cycle. I live only 20 miles from the New Hampshire border and drive to events in this first in the nation primary state. In this post we’ll take a look at how the candidates use text messaging platforms and what marketers can learn from the good and the bad. I’ve registered for and attended fifteen different candidates’ events so far(!) For each, I’ve shared my email address and mobile phone number. I’ve noticed that nearly all of the Democratic presidential campaigns use the same platform providers such as [Mobilize America](https://www.mobilizeamerica.io) for event registration. That’s fine. However, many of the campaigns are using the same playbook too, to the point that some of the campaign text messages are identical. Using the same marketing word-for-word means campaigns don’t differentiate in a crowded field. The text messaging systems are used by the candidates to confirm my registration. Then a few days before the event, they text again to confirm I know where to go. And they text me immediately after to “ask how the event was”. Then they ask for money. Take a look at four examples - from Booker, Harris, Biden, and Castro - of text messages confirming participation. These identical messages all came from the same phone number and the wording is exactly the same! These campaign marketing teams are not thinking through each and every voter touch point. ![1 dueling messages](https://www.davidmeermanscott.com/hs-fs/hubfs/1%20dueling%20messages.jpg?width=1374&name=1%20dueling%20messages.jpg) ### Elizabeth Warren and her golden retriever Bailey ![1 Warren](https://www.davidmeermanscott.com/hs-fs/hubfs/1%20Warren.jpg?width=400&name=1%20Warren.jpg)While most of the candidates use the exact same playbook, Elizabeth Warren is one candidate who has done a fabulous job personalizing and building fans via text marketing. The Warren campaign has their own phone number and the messages are personal to Warren. I just love that after you successfully register, they send you a photo of Warren’s golden retriever Bailey as your admission ticket. This personalizes Warren and builds fans. Bailey makes appearances at many campaign stops and poses for photos. Somebody (rumored to be associated with the campaign) even runs a [Twitter account for Bailey](https://twitter.com/firstdogbailey?lang=en). #### ![Amy text 2](https://www.davidmeermanscott.com/hs-fs/hubfs/Amy%20text%202.jpg?width=200&name=Amy%20text%202.jpg)Update July 19, 2019 I registered for an event with Amy Klobuchar and... guess what?! I got the same message as the other candidates! ### Does your marketing look just like your competitors? When I go to the campaign events, there are inevitably lines to wait in and downtime before the event starts and I use that as an opportunity to talk to voters. Nearly everybody who goes to the events this early in the election cycle has not made up their mind yet on which candidate to support. They are “shopping” for a candidate and nearly everybody we spoke with had attended more than one candidate event. Not being original an enormous missed opportunity because with a crowded field of over 20 candidates for the Democratic nomination, candidates should be doing anything and everything possible to stand out. No matter what business you are in, we can all learn from this simple example. Are you marketing like the other guys? Or are you building fans by being original? The U.S. Presidential election is a real-time marketing case study that plays out before our eyes over two years. We can see the ups and the downs as candidates seek the nomination and then the Presidency and we can watch the resulting news and polling data. I’m utterly fascinated. Watch for more posts on the Democratic candidates in the coming months. I’m also planning on attending events of the two Republican candidates: Donald Trump and Bill Weld. ***Important note:** This is a marketing blog, not a political blog. I am not commenting on any candidate’s views on the issues nor am I publicly supporting any candidate. I write about the US Presidential election because it is a massive marketing case study playing out for several years, not because I voice my support for any candidate over another or one party over another.* For more of my posts about US Presidential election marketing going back three election cycles, [go here](https://www.davidmeermanscott.com/blog/topic/us-presidential-campaign-marketing-pr). [![New call-to-action](https://no-cache.hubspot.com/cta/default/413105/36082713-8035-46cb-89e7-a17f69cd1f1f.png)](https://cta-redirect.hubspot.com/cta/redirect/413105/36082713-8035-46cb-89e7-a17f69cd1f1f) [ David Meerman Scott ](https://www.davidmeermanscott.com/blog/author/david-meerman-scott) David Meerman Scott is a business growth strategist, advisor to clever entrepreneurs who are building emerging companies, and the international bestselling author of a dozen books published in 30 languages. David’s high-energy keynote presentations, masterclasses, and virtual events educate, energize, and inspire. Connect: [mailto:david@freshspot.com](mailto:david@freshspot.com) Topics: [ Worst Practices ](https://www.davidmeermanscott.com/blog/topic/worst-practices) [ Case Studies ](https://www.davidmeermanscott.com/blog/topic/case-studies) [ Marketing ](https://www.davidmeermanscott.com/blog/topic/marketing) [ US Presidential Campaign Marketing & PR ](https://www.davidmeermanscott.com/blog/topic/us-presidential-campaign-marketing-pr) [ Research and Analysis ](https://www.davidmeermanscott.com/blog/topic/research-and-analysis) [ Best Practices ](https://www.davidmeermanscott.com/blog/topic/best-practices) [ Fanocracy ](https://www.davidmeermanscott.com/blog/topic/fanocracy) Don't forget to share this post: ## Related Articles [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Pirated%20books.jpg?width=1500&height=1000&name=Pirated%20books.jpg) ### Move Fast and Steal Things: Meta Pirated 53 of My Books and Stories to Train Their AI March 26th, 2025|2 min read ](https://www.davidmeermanscott.com/blog/move-fast-and-steal-things-meta-pirated-53-of-my-books-and-stories-to-train-their-ai) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Toyota%20website.jpg?width=1253&height=822&name=Toyota%20website.jpg) ### Automaker Website Frustrations Push Buyers Elsewhere December 10th, 2024|2 min read ](https://www.davidmeermanscott.com/blog/automaker-website-frustrations-push-buyers-elsewhere) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Do%20not%20play%20Yamaha.jpg?width=1500&height=1125&name=Do%20not%20play%20Yamaha.jpg) ### Please Do Not Play Without Permission November 12th, 2024|2 min read ](https://www.davidmeermanscott.com/blog/please-do-not-play-without-permission) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Teen%20and%20Young%20Adult%20AI.jpg?width=1338&height=886&name=Teen%20and%20Young%20Adult%20AI.jpg) ### Generative AI Not Understood By Young People… Educators Are To Blame July 9th, 2024|2 min read ](https://www.davidmeermanscott.com/blog/generative-ai-not-understood-by-young-people-educators-are-to-blame) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Crush%20Apple%20video.jpg?width=1500&height=845&name=Crush%20Apple%20video.jpg) ### Apple’s Soul Crushing, Creator Destroying Metaphor for what AI is Doing to Society May 8th, 2024|2 min read ](https://www.davidmeermanscott.com/blog/apples-soul-crushing-creator-destroying-metaphor-for-what-ai-is-doing-to-society) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/shutterstock_126631127.jpg?width=1500&height=999&name=shutterstock_126631127.jpg) ### Customer Testimonials Are Not Effective Storytelling March 26th, 2024|2 min read ](https://www.davidmeermanscott.com/blog/customer-testimonials-are-not-effective-storytelling) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/we%20annoy%20our%20clients.jpg?width=1000&height=670&name=we%20annoy%20our%20clients.jpg) ### We Annoy Our Customers March 5th, 2024|2 min read ](https://www.davidmeermanscott.com/blog/we-annoy-our-customers) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/shutterstock_272153462%20copy.jpg?width=1000&height=628&name=shutterstock_272153462%20copy.jpg) ### Legal Caution vs. PR Clarity: University Presidents' Legal Advisors Muddled Congressional Testimonies December 19th, 2023|2 min read ](https://www.davidmeermanscott.com/blog/legal-caution-vs.-pr-clarity-university-presidents-legal-advisors-muddled-congressional-testimonies-on-antisemitism) [![Man holding a tablet computer with tip options](https://www.davidmeermanscott.com/hs-fs/hubfs/shutterstock_2328873613.jpg?width=1500&height=1000&name=shutterstock_2328873613.jpg) ### Just Because You Can Doesn’t Mean You Should October 19th, 2023|2 min read ](https://www.davidmeermanscott.com/blog/just-because-you-can-doesnt-mean-you-should) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/max%20logo%20win.jpg?width=925&height=621&name=max%20logo%20win.jpg) ### Max Mayhem: Warner Bros. 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