Fandom marketing is a business strategy that prioritizes creating genuine fans over simply acquiring customers.
Most companies sell. Few create fans. That distinction is the difference between a business that grinds for every transaction and one that grows because people love what they do and how they do it.
For two decades, I've studied how fandom works as a business strategy and written several books on fandom.

Here is my Complete Guide to Fandom Marketing (with real-world examples). It’s free with no registration required.
Traditional marketing focuses on features, benefits, and persuasion. Fandom marketing flips the model. Instead of pushing messages at people, you build something so meaningful that people pull themselves toward you.
Fandom is not a new idea. What's new is the recognition that every business, not just bands and sports teams, can harness fandom as a growth engine. A B2B software company, a regional hospital, a craft brewery, and a financial services firm can all build genuine fans when they commit to the right principles.
Whether you are a startup founder, an entrepreneur, a Fortune 500 CMO, or a nonprofit leader, or an artist, my Complete Guide to Fandom Marketing delivers clear understanding of what fandom marketing is, why it works on a neurological level, and exactly how to build it for your organization.
You can preorder my newest book, The Fandom Playbook, which will be published in late October 2026.
Thank you for your interest in building fans of your business!
Image: Jay Blakesberg
David Meerman Scott is a business growth strategist, advisor to clever entrepreneurs who are building emerging companies, and the international bestselling author of a dozen books published in 30 languages. David’s high-energy keynote presentations, masterclasses, and virtual events educate, energize, and inspire.