Presidential candidates have their talking points memorized at this point. Whether its on TV, in advertisement copy, or through fundraising emails, the candidates have clear (and scripted) messages to deliver to the public. But have you ever wondered what the candidates are like outside of work? When the cameras aren't around, have you thought about what these people actual enjoy doing? What they are passionate fans of?
Over the past year, I’ve had an opportunity to visit over 20 US Presidential candidate town hall events in New Hampshire and I’ve asked each candidate a simple question: “Outside of your work and family, what are you a passionate fan of?” You can feel the tension as they consider how to answer a question they aren't expecting! This video pulls together what I learned and provides a challenge to American voters as they consider candidates beyond the traditional policy points.
Important note: This is a marketing blog, not a political blog. By analyzing and commenting on a Presidential candidate’s passions and their marketing strategies, I am not saying I do or do not support that candidate. This is simply a marketing analysis. Rather than commenting on any candidate’s views on the issues, I write about the US Presidential election because it is a massive marketing case study playing out for several years.
At the town hall events I've attended, the vast majority of questions are predictable. The same is true at the debates. Candidates are asked about the issues of the day such as climate change, income inequality, taxes, healthcare, the opioid crisis, and so on. Each candidate has already worked up the answers to these questions. Heck, you can find the answers on their websites!
But our question about what they are a passionate fan of is unusual. They aren’t ready for it. After we pose the question, candidates frequently pause to think and most look away from me while saying “um.” You can feel the suspense as they consider how to answer.
This video features most of the candidates who are still in the running for the Democratic primary as well as some who have suspended their campaigns. We hear from Andrew Yang, Bernie Sanders, Beto O’Rourke, Cory Booker, Elizabeth Warren, Eric Swalwell, Joe Biden, John Delaney, John Hickenlooper, Kamala Harris, Pete Buttigieg, and Tulsi Gabbard.
The answers to this one simple question deliver incredible insight into each of the candidates. Voters may want to consider these answers together with where the candidates stand on the issues as a factor in choosing the next president of the United States.
While learning what the Presidential candidates are fans of helps us learn more about who they are as people, it can also help transform your business.
If you ask yourself what you're a fan of, and what your customers are fans of, then you can deliver on their biggest passions. By focusing on what makes your customers excited, you'll be putting them at the center of all you do. Some of the many benefits of fandom include a better company culture, stronger branding, and better customer loyalty.
I conceived this video about a year ago and over many months my wife Yukari and I visited New Hampshire more than twenty times. We shot the video on our iPhones.
It was clear we needed big time help to turn many hours of footage into something interesting, so we turned to Max Rosen and the team at Indigo Productions. Together we scripted the video and went through many iterations to get at this final version.
Video written, produced, and directed by David Meerman Scott
Producers: Yukari Watanabe Scott and Reiko Scott
Camera: David Meerman Scott and Yukari Watanabe Scott