--- title: "Upgrade to Canada #social program nabs tourists from other countries" image: https://www.davidmeermanscott.com/hs-fs/file-1604531061-png/blog-files/6a00d83451f23a69e201a73df2b63a970d-250wi.png --- [Skip to main content](https://www.davidmeermanscott.com/blog/2014/07/upgrade-to-canada-social-program-steals-tourists.html#maincontent) [ «  View All Posts ](https://www.davidmeermanscott.com/blog) # Upgrade to Canada #social program nabs tourists from other countries July 28th, 2014 2 min read By [David Meerman Scott](https://www.davidmeermanscott.com/blog/author/david-meerman-scott) ![](https://www.davidmeermanscott.com/hs-fs/file-1604531061-png/blog-files/6a00d83451f23a69e201a73df2b63a970d-250wi.png?width=250&height=250&name=6a00d83451f23a69e201a73df2b63a970d-250wi.png) [![Canada](https://www.davidmeermanscott.com/hs-fs/file-1604531061-png/blog-files/6a00d83451f23a69e201a73df2b63a970d-250wi.png "Canada")](http://freshspot.typepad.com/.a/6a00d83451f23a69e201a73df2b63a970d-pi)Last month I presented at an event in Winnipeg, Canada for [Travel Manitoba](http://www.travelmanitoba.com). The travel market is crowded and consumers have lots of places to find information about places to visit. Into this environment, the best content can win the day. I had an opportunity to speak with [Siobhan Chretien](https://twitter.com/siptips) from the [Canadian Tourism Commission](https://twitter.com/ExploreCanada) to learn about a terrific social experiment they conducted. [Upgrade to Canada](http://youtu.be/rmR1euNaBuE) involved intercepting travelers at the Frankfurt and Lyon airports and persuading people to switch their holiday plans on the spot to visit Canada instead. People only had a few minutes to consider the offer. Direct link to the video on YouTube about the [Upgrade to Canada](https://www.youtube.com/watch?v=rmR1euNaBuE) social program. **Real-time approach drives interest** Fortunately, there were many people who were open to the serendipity of a change and they spontaneously changed their travel destinations. Canada Tourism then created real-time content around the travelers and their experience, and the tourists themselves eagerly shared on social networks. “The results were extraordinary,” Chretien told me. “Not only were we able to share first-hand the travelers stories with the world, but online we received further upgrades from over 100 countries by travelers who switched to Canada.” Social networking and mainstream media drove awareness of Canada as a destination and Canada’s share amongst competitive destinations increased by a remarkable 21.5%. I love the idea of requiring people to make a decision in just a few minutes. The real-time nature of how people then share their experience separates “Upgrade to Canada” from other social media campaigns from tourism organizations. **Marketing a national brand** “Marketing a national brand from a tourism perspective is exciting and requires passion,” Chretien says. “However, no matter how sexy a destination is, promoting a country for tourism purposes has its challenges, especially with the world now being a smaller place with many travel options and competing experiences and destinations. The traveler of today and of the future has a vast array of options. It is not enough to run slick ad campaigns or hope that price alone will drive a sale and convert a tourist. The traveler needs to be inspired, motivated, influenced and in some cases convinced on the spot that the time is now to make the trip!” **How people’s travel decisions are influenced by their social connections** Unlike booking travel 20 years ago, consumers are in charge of the buying process. They have huge amounts of information available from countries, regions, hotels, airlines, and outfitters plus independent reviews from sites like Trip Advisor. Smart organizations understand this new world and build a buying process around the realities of independent research. Instead of generic information dreamed up by an advertising agency, they tell authentic stories that interest their customers. Instead of selling, they educate through online content. Instead of ignoring those who have already made a purchase, they deliver information at precisely the moment customers need it. “Canada, not unlike hundreds of countries, is often viewed as an ‘I will go there one day' place,” Chretien says. “This is a chronic concern for travel brands when trying to complete a sale, as the tipping point is not always clear as to how to compel the traveler to make that final decision over another place to vacation. The one thing that is clear: We are all ‘influenced’ in our travel decisions. Sometimes it is by way of media. Most often it is from a respected source, a friend, family member or user generated and relevant content. With so much media distracting our target travelers in their daily activities, we needed to come up with a means to command attention through channels that would reach the consumer and compel them to travel now!” [ David Meerman Scott ](https://www.davidmeermanscott.com/blog/author/david-meerman-scott) David Meerman Scott is a business growth strategist, advisor to clever entrepreneurs who are building emerging companies, and the international bestselling author of a dozen books published in 30 languages. David’s high-energy keynote presentations, masterclasses, and virtual events educate, energize, and inspire. Connect: [mailto:david@freshspot.com](mailto:david@freshspot.com) Topics: [ Social Media ](https://www.davidmeermanscott.com/blog/topic/social-media) [ New Rules of Marketing and PR ](https://www.davidmeermanscott.com/blog/topic/new-rules-of-marketing-and-pr) [ Case Studies ](https://www.davidmeermanscott.com/blog/topic/case-studies) [ Crowdsource ](https://www.davidmeermanscott.com/blog/topic/crowdsource) [ Brand Journalism ](https://www.davidmeermanscott.com/blog/topic/brand-journalism) [ Best Practices ](https://www.davidmeermanscott.com/blog/topic/best-practices) Don't forget to share this post: ## Related Articles [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Artemis%20earthset.jpg?width=5568&height=3712&name=Artemis%20earthset.jpg) ### Nasa’s Artemis II Lunar Mission: A PR Triumph for the USA April 11th, 2026|2 min read ](https://www.davidmeermanscott.com/blog/nasas-artemis-ii-lunar-mission-a-pr-triumph-for-the-usa) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Moltbook.jpg?width=1536&height=1024&name=Moltbook.jpg) ### Moltbook: A Social Network for AI Agents Where Humans Can Only Watch February 3rd, 2026|2 min read ](https://www.davidmeermanscott.com/blog/moltbook-a-social-network-for-ai-agents-where-humans-can-only-watch) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Screenshot%202025-10-29%20at%2010.27.19%20AM.png?width=835&height=466&name=Screenshot%202025-10-29%20at%2010.27.19%20AM.png) ### Don’t Fly Wizzness Class Video from Dave Carroll October 29th, 2025|2 min read ](https://www.davidmeermanscott.com/blog/dont-fly-wizzness-class-video-from-dave-carroll) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Chef%20Todd%20Edwards.jpg?width=1500&height=1010&name=Chef%20Todd%20Edwards.jpg) ### Pulling Back the Curtain to Show What Happens Behind-the-Scenes October 15th, 2025|2 min read ](https://www.davidmeermanscott.com/blog/pulling-back-the-curtain-to-show-what-happens-behind-the-scenes) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/DMS%20BM%20hybrid%202004.jpg?width=1432&height=966&name=DMS%20BM%20hybrid%202004.jpg) ### The Fandom Playbook: My New Book and Companion AI Chatbot September 24th, 2025|2 min read ](https://www.davidmeermanscott.com/blog/the-fandom-playbook-my-new-book-and-companion-ai-chatbot) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Stefano%20Paciotti.jpg?width=1500&height=1084&name=Stefano%20Paciotti.jpg) ### The Ham Whisperer of Rome: How Stefano’s Honest Videos Won the World’s Heart June 24th, 2025|2 min read ](https://www.davidmeermanscott.com/blog/the-ham-whisperer-of-rome-how-stefanos-honest-videos-won-the-worlds-heart) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/LinkedIn%20comments.jpg?width=1114&height=737&name=LinkedIn%20comments.jpg) ### Comments Are the Key to LinkedIn Engagement January 29th, 2025|2 min read ](https://www.davidmeermanscott.com/blog/comments-are-the-key-to-linkedin-engagement) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Kolkata%20Chai%20Ani%20and%20Ayan.jpg?width=1236&height=858&name=Kolkata%20Chai%20Ani%20and%20Ayan.jpg) ### Brewing Authenticity: How Kolkata Chai Co. Uses Instagram to Reach Interested Buyers November 21st, 2024|2 min read ](https://www.davidmeermanscott.com/blog/brewing-authenticity-how-kolkata-chai-co.-uses-instagram-to-reach-interested-buyers) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/boring%20robots.png?width=1432&height=899&name=boring%20robots.png) ### Your Original Content Plus AI Equals Sparkle-Darkle August 13th, 2024|2 min read ](https://www.davidmeermanscott.com/blog/your-original-content-plus-ai-equals-sparkle-darkle) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Jesse%20at%20Fenway.jpg?width=1256&height=843&name=Jesse%20at%20Fenway.jpg) ### Fans First Banana Ball Delights at Sold Out Fenway Park Game June 10th, 2024|2 min read ](https://www.davidmeermanscott.com/blog/fans-first-banana-ball-delights-at-sold-out-fenway-park) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/blog.jpg?width=1193&height=792&name=blog.jpg) ### Why You Need a Blog in the Age of AI and Social Networking September 5th, 2023|2 min read ](https://www.davidmeermanscott.com/blog/why-you-need-a-blog-in-the-age-of-ai-and-social-networking) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Threads.jpg?width=2350&height=1574&name=Threads.jpg) ### Meta's Threads Social Text App Unlikely to Topple Twitter's Dominance July 14th, 2023|2 min read ](https://www.davidmeermanscott.com/blog/metas-threads-social-text-app-unlikely-to-topple-twitters-dominance) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/DMS%20and%20YWS%20in%20Scotland.jpg?width=1500&height=1125&name=DMS%20and%20YWS%20in%20Scotland.jpg) ### How Instagram Got Us to the Castles of Scotland May 24th, 2023|2 min read ](https://www.davidmeermanscott.com/blog/how-instagram-got-us-to-the-castles-of-scotland) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Stoned%20Immaculate.jpg?width=1259&height=827&name=Stoned%20Immaculate.jpg) ### Modern-Day Hippies! Meet Stoned Immaculate’s Unique Buyer Persona March 14th, 2023|2 min read ](https://www.davidmeermanscott.com/blog/modern-day-hippies-meet-stoned-immaculates-unique-buyer-persona) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Scotus.jpg?width=1070&height=715&name=Scotus.jpg) ### Important Artificial Intelligence Case to be Argued in the US Supreme Court Today February 21st, 2023|2 min read ](https://www.davidmeermanscott.com/blog/important-artificial-intelligence-case-to-be-argued-in-the-us-supreme-court-today) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/man%20with%20typewriter.jpg?width=1189&height=788&name=man%20with%20typewriter.jpg) ### Unlocking the Potential of AI for Use with Your Own Content February 8th, 2023|2 min read ](https://www.davidmeermanscott.com/blog/unlocking-the-potential-of-ai-for-use-with-your-own-content) [![Aaron Silidker showing people how to use ](https://www.davidmeermanscott.com/hs-fs/hubfs/RoamRig%20van%20conversions.jpg?width=2566&height=1556&name=RoamRig%20van%20conversions.jpg) ### How RoamRig Built A Successful Business With Facebook Groups January 10th, 2023|2 min read ](https://www.davidmeermanscott.com/blog/how-roamrig-built-a-successful-business-with-facebook-groups) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/free%20speech.jpg?width=2210&height=1404&name=free%20speech.jpg) ### Free Speech November 29th, 2022|2 min read ](https://www.davidmeermanscott.com/blog/free-speech) [![Twitter and Mastodon logos](https://www.davidmeermanscott.com/hs-fs/hubfs/Mastodon%20will%20not%20replace%20Twitter.jpg?width=1002&height=520&name=Mastodon%20will%20not%20replace%20Twitter.jpg) ### No Way Mastodon Will Kill Twitter November 10th, 2022|2 min read ](https://www.davidmeermanscott.com/blog/no-way-mastodon-will-kill-twitter) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/dance.png?width=2048&height=1366&name=dance.png) ### Baseball That Puts Fans First! Banana Ball from The Savannah Bananas August 31st, 2022|2 min read ](https://www.davidmeermanscott.com/blog/baseball-that-puts-fans-first-banana-ball-from-the-savanah-bananas) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/Twitter%20Blue.jpg?width=2160&height=1301&name=Twitter%20Blue.jpg) ### Twitter Blue Subscription Service June 29th, 2022|2 min read ](https://www.davidmeermanscott.com/blog/twitter-blue-subscription-service-now-available-in-usa) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/DMS%20metaverse%202.jpg?width=1500&height=1009&name=DMS%20metaverse%202.jpg) ### What the Heck is the Metaverse? And Should You Care? June 1st, 2022|2 min read ](https://www.davidmeermanscott.com/blog/what-is-the-metaverse) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/2017-Silver-Oak-Napa-Valley-Cabernet-72.jpg?width=2160&height=1440&name=2017-Silver-Oak-Napa-Valley-Cabernet-72.jpg) ### How Silver Oak Cellars Created Passionate Fans Over Fifty Years May 18th, 2022|2 min read ](https://www.davidmeermanscott.com/blog/how-silver-oak-cellars-created-passionate-fans-over-fifty-years) [![](https://www.davidmeermanscott.com/hs-fs/hubfs/SCOTT_pb_3D_rev.png?width=1293&height=2430&name=SCOTT_pb_3D_rev.png) ### 8th Edition of The New Rules of Marketing & PR Publishes Today May 3rd, 2022|2 min read ](https://www.davidmeermanscott.com/blog/8th-edition-of-the-new-rules-of-marketing-pr-publishes-today) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "David Meerman Scott", "url" : "https://www.davidmeermanscott.com/blog/author/david-meerman-scott" }, "datePublished" : "2014-07-28T12:43:44.000Z", "headline" : "Upgrade to Canada #social program nabs tourists from other countries", "image" : [ "https://www.davidmeermanscott.com/hs-fs/file-1604531061-png/blog-files/6a00d83451f23a69e201a73df2b63a970d-250wi.png" ], "mainEntityOfPage" : { "@id" : "https://www.davidmeermanscott.com/blog/2014/07/upgrade-to-canada-social-program-steals-tourists.html", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.davidmeermanscott.com/hubfs/_Assets/Logo/david-meerman-scott.png" }, "name" : "David Meerman Scott" } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.davidmeermanscott.com/#person", "@type" : "Person", "description" : "Marketing and sales visionary, international bestselling author of 12 books, keynote speaker in 47 countries, and advisor to emerging companies.", "email" : "mailto:David@DavidMeermanScott.com", "image" : "https://www.davidmeermanscott.com/hubfs/DMS-Homepage-Featured.jpg", "jobTitle" : [ "Keynote Speaker", "Author", "Business Growth Strategist", "Marketing Advisor" ], "knowsAbout" : [ "Content Marketing", "Fandom Marketing", "Newsjacking", "Real-Time Marketing", "Public Relations", "Sales Strategy", "Business Growth" ], "name" : "David Meerman Scott", "sameAs" : [ "https://en.wikipedia.org/wiki/David_Meerman_Scott", "https://www.linkedin.com/in/davidmeermanscott", "https://x.com/dmscott", "https://www.instagram.com/dmscott/" ], "url" : "https://www.davidmeermanscott.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.davidmeermanscott.com/#website", "@type" : "WebSite", "author" : { "@id" : "https://www.davidmeermanscott.com/#person" }, "name" : "David Meerman Scott", "potentialAction" : { "@type" : "SearchAction", "query-input" : "required name=search_term_string", "target" : { "@type" : "EntryPoint", "urlTemplate" : "https://www.davidmeermanscott.com/search?q={search_term_string}" } }, "url" : "https://www.davidmeermanscott.com" } ``` ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "David Meerman Scott", "url" : "https://www.davidmeermanscott.com/blog/author/david-meerman-scott" }, "dateCreated" : "2014-09-11T00:35:12", "datePublished" : "2014-07-28T08:43:44-0400", "description" : "", "headline" : "Upgrade to Canada #social program nabs tourists from other countries", "image" : [ "http://cdn2.hubspot.net/hub/413105/file-1604531061-png/blog-files/6a00d83451f23a69e201a73df2b63a970d-250wi.png" ], "inLanguage" : "en-us", "keywords" : [ "Social Media", "New Rules of Marketing and PR", "Case Studies", "Crowdsource", "Brand Journalism", "Best Practices" ], "learningResourceType" : "article", "name" : "Upgrade to Canada #social program nabs tourists from other countries", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://413105.fs1.hubspotusercontent-na1.net/hubfs/413105/_Assets/Logo/david-meerman-scott.png" }, "name" : "Freshspot Marketing LLC" }, "timeRequired" : "2 minutes", "url" : "https://www.davidmeermanscott.com/blog/2014/07/upgrade-to-canada-social-program-steals-tourists.html" } ```