---
title: When free is not free
image: https://www.davidmeermanscott.com/hs-fs/file-1604627982-jpg/blog-files/6a00d83451f23a69e2017615e06889970c-200wi.jpg
---

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# When free is not free

 June 27th, 2012

 1 min read

 By [David Meerman Scott](https://www.davidmeermanscott.com/blog/author/david-meerman-scott)

![](https://www.davidmeermanscott.com/hs-fs/file-1604627982-jpg/blog-files/6a00d83451f23a69e2017615e06889970c-200wi.jpg?width=200&height=193&name=6a00d83451f23a69e2017615e06889970c-200wi.jpg)

[![Not free](https://www.davidmeermanscott.com/hs-fs/file-1604627982-jpg/blog-files/6a00d83451f23a69e2017615e06889970c-200wi.jpg "Not free")](http://freshspot.typepad.com/.a/6a00d83451f23a69e2017615e06889970c-pi)As consumers, we know that "free" does not mean free. So why do we forget those lessons as marketers?

**Clearly, costs include more than just money:**

The free mobile phone requires a one-year contract. Obviously the cost of the phone is built into the monthly fee.

Waiting in line to get a free ticket to an event requires an opportunity cost (the value of your time while waiting), and therefore the ticket is not free.

Filling out a form to get a free white paper means the company now has your email address and perhaps other personal details. You have given the company something valuable so the white paper is not free.

**Make it as close to free as possible**

I offer a [free ebook library](https://www.davidmeermanscott.com/free-stuff/free-ebooks/) with downloads at no cost and no registration is required. Even this has a (small) cost because it takes a second to click a link and maybe two are three seconds of wait time for the 1MB file to download on a high-speed connection (more on slower speeds). But this is quite close to free.

**As you work on your content marketing plans, push back on those who misuse the word free. **

My research shows that a totally free white paper offered with no registration form will generate as much as 50 times more downloads as the same white paper with a registration form.

*Which would you rather have: One email? Or 50 people exposed to your ideas?*

<https://www.davidmeermanscott.com/blog/author/david-meerman-scott>

[ David Meerman Scott ](https://www.davidmeermanscott.com/blog/author/david-meerman-scott)

David Meerman Scott is a business growth strategist, advisor to clever entrepreneurs who are building emerging companies, and the international bestselling author of a dozen books published in 30 languages. David’s high-energy keynote presentations, masterclasses, and virtual events educate, energize, and inspire.

 Connect: 

<https://www.facebook.com/dmscott> <https://www.linkedin.com/in/davidmeermanscott/> <https://twitter.com/dmscott> [mailto:david@freshspot.com](mailto:david@freshspot.com)

 Topics:

[ ebooks ](https://www.davidmeermanscott.com/blog/topic/ebooks)

[ Marketing ](https://www.davidmeermanscott.com/blog/topic/marketing)

[ Best Practices ](https://www.davidmeermanscott.com/blog/topic/best-practices)

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